Omnichannel Retail Platform for FashionForward
Built a unified omnichannel commerce platform connecting 150 stores, website, and 5 marketplaces with AI inventory management.
The Challenge
FashionForward was operating their 150 stores, website, Amazon, and 4 other marketplaces from completely disconnected systems. Overselling was a daily problem. Inventory accuracy was 65%. Customer data lived in 6 separate systems with no unified view.
Our Solution
We built a unified commerce platform with real-time inventory sync across all channels, AI demand forecasting for 50,000 SKUs, and a CDP that creates unified customer profiles from all touchpoints. Order routing optimizes fulfillment across stores and warehouses.
Our Approach
We migrated channel data to a central product information manager, built real-time inventory webhooks for all channels, and deployed an ML demand forecasting model retrained weekly. Store apps use React Native for offline-capable POS.
TechVerse unified our entire retail operation. Inventory accuracy went from 65% to 99.8%. We haven't had an overselling incident since launch. Our operations team can finally breathe.
Project Details
Technologies Used
Want Similar Results?
Let's scope your project. Free 30-min call, no commitment needed.
- US-based PM on your project
- NDA signed before we talk
- 48h kickoff after contract
- Fixed price — no overruns
Want Results Like These?
Let's scope your project. We'll provide a fixed-price estimate and kick off within 48 hours — no obligation.
- US-based project manager from day 1
- Fixed-price — no scope creep surprises
- NDA signed before we discuss your idea
- 48-hour kickoff after contract