Voice AI Sales Agent for InsureTech
Deployed an AI voice agent that conducts outbound insurance sales calls autonomously, converting 12% of leads to qualified appointments.
The Challenge
InsureTech's SDR team was calling 10,000 leads monthly with only 3% converting to qualified appointments. Agent burnout was high on repetitive calls. Cost per qualified appointment was $180 — making many lead sources unprofitable.
Our Solution
We built a Voice AI agent using ElevenLabs and GPT-4o that conducts natural outbound sales conversations, qualifies leads against 12 criteria, and books appointments directly into sales rep calendars — autonomously handling 50,000 calls monthly.
Our Approach
We scripted 200+ conversation branches based on top-performing human rep calls. The AI handles objections, adjusts pacing to caller responses, and escalates to human reps when buying signals are strong. A/B testing across script variants optimized conversion monthly.
TechVerse's Voice AI converted our lead conversion from 3% to 12% and our cost per appointment dropped 73%. Our human SDRs now focus exclusively on closing while the AI handles outreach.
Project Details
Technologies Used
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- NDA signed before we discuss your idea
- 48-hour kickoff after contract